We Come to You
Grill Service & Repair in Chicago, IL
Expert care to keep your grill fired up.
The 28-foot showroom
at your doorstep
50 years of combined
experience
Appointments Monday
through Friday
Service for what
we sell and install
Count on Us for Years to Come
Service & Repair
Every appliance we sell and install stays ours to stand behind. Whatever it's doing — or refusing to do — the visit starts the same way: book it, and we come diagnose it at the house.
Gas, Pellet & Charcoal Grills
Burners, igniters, temperature drift — the classic won't-light service call.
Electric Grills & Controls
Elements, controllers, and the connected features that stop connecting.
Outdoor Kitchen Components
Side burners, refrigeration, doors and drawers — the island kept whole.
Season-Start Checkups
The clean-and-check that has the first cookout running on day one.
Every visit covers burner replacements, ignition system repairs, deep cleaning, and full safety inspections — the same specialized care for the grills and smokers and outdoor kitchen components we install.
One honest line, kept verbatim: "If we didn't sell and install your appliance, we won't be able to service it." Service is exclusively for the brands we carry and install — that's how it stays fast and right.
Book Appointment for ServiceHow Service Works
3 Simple Steps to a Working Grill
Step 1 · Your Request
Tell Us What It's Doing
Send the appliance, the make and model, and what's going wrong — photos help. Nothing else needed to start.
Step 2 · Your Schedule
We Reach Out to Set the Time
A member of our team contacts you to lock the visit. Service runs Monday through Friday, morning or afternoon.
Step 3 · Your Visit
We Diagnose It at the House
Factory-trained technicians arrive with genuine parts and 50+ years of combined experience, and get your grill safe and running.
Tell Us What Your Grill Needs
Schedule Service
Share what's going on and how to reach you — a member of our team reaches out to schedule the visit. Service visits are currently scheduling about two weeks out.
Service Request Received
Thanks for reaching out. A member of our team will contact you shortly to schedule your service or repair.
The Brands We Service
Lynx, Broilmaster, Hestan, Solaire, and Summerset — specialized care with genuine parts and factory-trained knowledge for every one.
We Service the Brands We Carry
5.0
Stars on Google
“The customer service is always top notch, and all the technicians and reps are professional, friendly and thorough.”
— Kevin K. · Google review
Straight Answers
Grill Service Questions, Answered
Do you service grills you didn't sell?
No — service and repair are exclusively available for the premium brands we carry and install: Lynx, Broilmaster, Hestan, Solaire, and Summerset. If we didn't sell and install your appliance, we won't be able to service it. If we did, you're in expert hands.
What does grill service and repair cover?
Burner replacements, ignition system repairs, deep cleaning, and full safety inspections — specialized care with genuine parts and factory-trained knowledge, so your grill stays safe, efficient, and ready for every cookout.
Who works on your grill?
Technicians with over 50 years of combined experience, working with genuine parts and factory-trained knowledge on the brands Chicago Grill Company carries and installs.
When can a service visit happen?
Service visits run Monday through Friday, morning or afternoon, and currently schedule about two weeks out. You pick the days and window that work when you schedule, and a member of our team reaches out to set the exact time.
Something not lighting, not heating, not holding temp?
Schedule Your Service Visit
We service the brands we carry — Monday through Friday, morning or afternoon, at your house.